Consulting Services Preferred Partners
Care Coordination Consultancy
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Care
coordination
consultancy

Promoting innovation and success for care coordination across the healthcare continuum through a transformative and transparent process

 
 





 
 
 

what we can
do for you

 
Integrated Care Strategists offers partnerships as a healthcare consultant

Provide individualized solutions attuned to the organization by intentional and action-oriented savant leaders

Offering virtual healthcare consultancy

Advance the organization’s productivity, physician alignment, employee engagement, and patient outcomes to drive excellence and revenue

Integrated Care Strategists: the healthcare consultant prepared for future trends.

Mentor and educate teams on existing facets and future trends of healthcare

Integrated approach to the continuum of care services

Execute an integrated approach to the continuum of care services

create competitive advantage

Appreciate the subtleties of the organization while creating a sustainable competitive advantage

 
 
 
 
“The rapid pace of innovation, the rise of consumerism, an aging population, and movement toward price transparency are placing significant pressure on healthcare companies to stay agile and competitive.”
— Wolters Kluwer. (2019, October). Trends and Tactics: How to Survive and Thrive in the Era of Healthcare Disruption. (White Paper).

 
 
 

Achieve the Competitive Edge

 
 
people

People

Improve physician participation

Enhance employee and physician engagement

Cultivate adept leadership

Flourish community partnerships

Enrich patient experience

Provide accredited CE training

settings

Process

Optimize patient progression

Strengthen safe patient transitions

Amplify consistent team practices and processes

Compliance with Centers for Medicare and Medicaid Services (CMS)

Integrate across the Continuum of Care Coordination

trending_up

Strategy

Focus strategic goals and plans

Curtail avoidable delays and denials

Reduce inappropriate emergency department utilization

Thwart inappropriate readmissions

Increase revenue

 

 
 
 
tip of the day
September 15, 2021

Do you employ Skunk Works principles with your team for greater results?

  • Increasing autonomy

  • Decreasing hierarchy

  • Supporting experimentation

  • Applying experiment’s outcomes

September 8, 2021

Every department has a role and a set of responsibilities within VBC for the patient and organization; however, case managers are the professionals poised to have the most significant impact on success---care coordination, cost containment, and patient experience.

September 1, 2021

A study published in Health Communication in 2020 determined that poorly executed hand-offs resulted in care coordination problems and placed stress on the healthcare team.

August 26, 2021

In times of stress and anxiety, give instructions in the affirmative. Discussing and communicating in positive terms helps people understand expectations—patients and team members.

August 17, 2021

Discharge planning begins at the time of admission.

What does that mean to you and your team? Do they start the referral process (with the involvement of the patient and caregiver) then or wait?

Best practice--- start the referral process for the transition of care at the time of admission and update the plan accordingly. Initiating referrals later during the hospitalization can create delays in authorizations, acceptance, readiness, etc.

August 10, 2021

Is your organization moving to value-based care? Is your Case Management Team ready?

Consider these initial steps:

1. Review the organization’s quality metrics and your department’s scorecard. Determine where there are gaps in processes or outcomes associated with value-based care, e.g., avoidable or preventable readmissions, post-acute provider referral patterns and their associated readmission rates, ED utilization, etc.

2. Educate your team on the purpose and merits of value-based care for the patient and organization. Discuss your assessment of the metrics with your team.

August 4, 2021

According to the Trilliant Health 2021 Trends Shaping the Post-Pandemic Health Economy report, “consumer ‘satisfaction’ is not correlated with loyalty.” The report contends, “Consumers split their healthcare spending across an average of 4.2 provider brands, similar to consumer behavior in other industries with abundant choice…Where consumers spend their dollars is a more precise measure of loyalty than self-reported satisfaction.”

July 27, 2021

How does your organization measure the quality of Transitions of Care? Are the metrics focused on patient-centered outcomes or patient outcomes?

Tip---when measuring the institution’s effectiveness at transitioning care, include patient-centered outcomes and patient outcomes.

July 20, 2021

Are you tracking and trending “avoidable days”? Are there apparent trends, e.g., a particular scenario or department? Have you shared that data to foster meaningful discussions and solutions?